EFN FaxBox – Electronic Fax Number
How it Works
Service Coverage
Control
Security
Compliancy
EFN FaxBox Advantages
CIFS Option
How it Works
Local Numbers
Graphnet provides local fax numbers throughout the US and other
countries. You can also maintain your existing number. Where
permitted, we offer number portability and call forwarding.
Fax Format
Fax messages are delivered as TIFF (various custom TIFF
specifications including G4), PDF, JPEG or any other required image
file format.
Barcode Recognition and OCR
Graphnet services provide barcode recognition, as well as zonal and
form OCR if desired. All extracted data can be provided in an XML or
any other structured text.
Service Coverage
Service is available in the following countries:
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Australia
Austria
Belgium
Czech Republic
Denmark
Finland
France
Germany
Ghana
Hong Kong
Hungary
Ireland
Italy
Japan
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Luxembourg
Malaysia
Netherlands
New Zealand
Norway
Portugal
Singapore
Spain
South Korea
Sweden
Switzerland
Taiwan
United Kingdom
United States |
Graphnet is continuously expanding to additional
global locations. Please contact our offices (new
customers) or your account manager (existing
customers) for any coverage related questions.
Control, Security and Compliancy
Graphnet’s systems are HIPAA/IS017799 certified – assuring that PIF
data is never compromised. Secure, password protected web access
provides up-to-the-minute status of inbound messages. Resend
messages to a different email address or fax number, search, or run
usage reports online—in real time.
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EFN FaxBox Advantages
Savings
- Eliminate fax machines
- Save money on paper
- Remove the need for fax servers
- Never pay licensing fees again
- Avoid expensive maintenance contracts
- Get rid of telephone line charges
- Cut the costs of keeping dedicated fax
systems personnel
Convenience
- Fax messages are retrievable anywhere
- Customers dialing your fax number never reach a
busy number—Graphnet’s system can answer numerous simultaneous calls
- Fax messages are never lost, as electronic
copies are always archived
- Support is always available through our
24-hour customer service lines
- Faxes are received in your inbox immediately,
so users never have to wait for important messages
CIFS Option –
When Failsafe Delivery is Necessary!
Now EFN FaxBox offers corporate clients even more security with our new
Failsafe Delivery Service (CIFS) option. CIFS takes message
transmission to a whole new level, enabling failsafe procedures in
case of errors or problems with client email systems. In addition,
this new feature monitors when incoming fax messages are opened,
sending duplicate copies of the message to alternate addresses if
the email is not opened within a certain time period.
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CIFS allows users to:
- receive their fax messages at any number of
email addresses
- designate alternate, failsafe addresses in case
primary ones are experiencing problems
- see all prior users who have opened the
message, and when they opened it
- set a timeframe for opening received
messages, making sure users read their faxes in a timely manner
- create a company working schedule so that
timeframes don’t account for weekends, holidays, or non-working
hours
With this feature addition, our inbound fax-to-email solution:
- reminds clients of received, yet unopened fax
messages
- provides duplicate message at different
addresses, in case the original was marked as SPAM
- ensures that users read messages, which might
require time-sensitive action
- solves problems encountered when inboxes are
full or when emails bounce back
- is customizable to client needs, optimizing
an employee’s working hours
Graphnet’s EFN FaxBox service combines with CIFS to increase worker
productivity by removing bottlenecks and lags in the workload,
streamlining your business processes.
For more information about EFN FaxBox , please
contact us.
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